Michelle Sharma

Work history:

• Job Title: Billing and Coding Clerk/Medical Records Clerk

  Company: CNY Diagnostic Imaging

  Period: July 2007 - November 2008

  Role Description:
  Resolved unpaid claims issues by performing follow up with commercial insurance companies and worker's compensation carriers Demonstrated proficiencies in telephone reception within a high-volume environment. Calmed upset/angry patients researched and rapidly solved problems to ensure patient satisfaction. Researched, corrected, and rebilled electronic errors posted, adjusted, and tracked in excess of $800,000 In charges

• Job Title: Medical Records Clerk

  Company: Infotrak Record Management

  Period: January 2005 - January 2005

  Role Description:
  Screened medical records for proper compliance of HIPAA regulations Responded to verbal, faxed, and written requests for medical records and updated patient demographics

Education:

• University of Phoenix

  Bachelor of Science Health Administration

  Period: September 2026 - January 2008

• American Academy of Professional Coders

  Hours

  Period: September 2026