David Avila

Military Service:

• Rank: Sergeant

  Branch/Position: Army

  Period: January 2008 - June 2012

  Occupation: Signal Support Systems Specialist

  Security Clearance: Secret Clearance

Work history:

• Job Title: CEO and Owner

  Company: Mali 504 Bar and Restaurant

  Period: March 2021 - present

  Role Description:

   CEO and Owner 

  a. In charge of renovations
  of restaurant 

  b. License renewals – worker’s
  compensation and liability, food handler’s certificates, BOP, DBL, COA 

  c. Management of payroll
  using quick books 

  d. Responsible for restaurant
  bills using bill.com 

  e. Food and beverage operator
    

• Job Title: Coating Roofing Mechanic

  Company: Long Island Roofing

  Period: July 2023 - September 2023

  Role Description:

   Coating Roofing Mechanic 

   Total square footage of roof 180,000 SQ/FT. (Project duration 3 months @Smithtown High School)  

  a. Scrap off aluminum coating
  system. 

  b. Power wash roof 

  c. membrane repairs - applied
  Karnak “Karna-Flex” water base or by using flashing then torching. 

  d. Diameter of roof - applied
  Karnak “Karna—Flex”oil base to edge of roof along with polyester fabric mesh with a second coat of karna-flex. 

  e. Replacement of 43 drains. 

  f. Replacement of all expansion joints. 

  g. Coating System – 

  · First coat “Karnak 405 acrylic” 

  · Apply fabric mesh on top of first coat. 

  · Second coat “Karnak 405 acrylic” 

  · After 3 days apply last coat of “Karnak 670 silicone” 

  · Inspection stage - walked with Karnak inspector and company owner to
  review job. Remedy all irregularities.  

• Job Title: DevOps Analyst, Server Administrator, Support Manager

  Company: Deerfield Management

  Period: March 2012 - February 2021

  Role Description:

       DevOps Analyst

  · Infrastructure and cloud management

  a. Using BMC helix setup patching schedule to patch
  all servers with Microsoft updates and third party updates. Additionally, push
  ad-hoc vulnerability patches. 

  b. Using Tenable.io setup scan jobs for server/ user
  endpoints to find vulnerabilities in server/desktop/laptop endpoints.  

  c. Using Zerto and Azure site recovery established
  server replication between data centers and Azure regions. 

  d. Setup PaaS environment in Azure, e.g. web app,
  Azure CDN, Azure Front Door, Function Apps, and SQL as a service. For
  replication set up standby region using Azure Front Door. 

  e. Set up Azure Proxy app for RMS. This enables users
  to access the research management system without the requirement of VPN.  

  f. Responsible for knowing where all critical
  applications are and having a DR plan in place. 

  g. Responsible for application integration that impact
  trading, finance, development, and compliance.  

  h. Responsible cloud cost. Using Azure reservation saved
  over 182k for servers that will be used within a 3-year span.  

  · Project management

  a. Responsible for migrating order management system
  “OMS” from on premise VSphere environment to “Abacus” private cloud hosting
  service. 

  b. Security master integration to downstream systems
  that consist of EZE OMS, accounting system “SS&C AW”, data warehouse “MIK
  DWH”, and the research management system “The Matrix”.  

  c. Set up VSTS environment to have centralized code
  repo for internal and vendor development resources. 

  d. Responsible for creating a data relationship
  diagram for the trading and finance department that consisted of the SOD/Intraday/EOD. 

  e. Worked with vendor “Reality-Tech” to migrate file
  server folders and documents to SharePoint. 

  f. Power-Bi administrator centralized workspaces to
  avoid data duplication. Provide access to data that is not housed in Azure but
  on premise by using Azure gateway. 

    

    

  · Vendor Management

  a. Setup development environment for all vendors that
  consisted of dev machines, QA server, Application server, and SQL server.  

  b. Provide access via Bomgar access to all vendors in
  order for them to gain access to our environment.  

  c. Communication of DR test dates. Provide roles and
  responsibilities to vendors.  

  d. Responsible for taking user requests. Making
  judgement call if it can be accomplished by other means or place in the vendor’s
  development queue. 

    

  2013 – 2017 Support Manager, Server Administrator   

  · Support of 60
  end-users which included 5 traders 

  · Implemented
  ticketing system “track it” to track end-user incidents/ requests. 

  · Responsible for
  all trader application upgrades 

  · Responsible for
  building and rolling out windows 7 image for 90 user systems.  

  · Responsible
  server backups and server replication to meet SLA times. 

  · Implemented
  Active Administrator to monitor activity on Domain Controllers and communicate to users of upcoming password expirations. 

  · Implemented
  Varonis to monitor files and folders on file share. Management of user folder permissions
  and protection of PII.    

• Job Title: Sr. Desktop Analyst/ Level 3 Support/ Lead Migration Engineer/ Executive support

  Company: CIT Group

  Period: September 2012 - March 2013

  Role Description:

  Sr. Desktop
  Analyst/ Level 3 Support/ Lead Migration Engineer/ Executive support, (Consultant)

   Working on site at CIT, Livingston, NJ and New York, NY 

  · First responder to Executive and their assistants’ needs such as Calendar scheduling, BB or CBYOD issue, Excel workbook, PST or overfill of email. Coordinated and set up high-level
  conference calls, board and management meeting, special events and VC technical
  issue. 

  · Lead a small team of deployment engineers
  responsible for migrating legacy Windows XP desktops to Windows 7. 

  · Travel to various international and domestic
  client sites to perform Windows 7 migrations and provide escalated support for
  deployment technicians. 

  · Troubleshoot and resolve migration issues
  related to user profiles and Line of Business application distribution via
  Altiris. 

  · Provide Day 1 migration floor support to VIP
  users, and assist local helpdesk with escalated tickets. 

  · Work directly with Workstation Engineering in
  testing and implementing various image updates and application fixes. 

  · Create simple VBScripts to automate the most
  common resolution procedures used by local helpdesk to remediate desktop
  issues. 

  · Directly migrated over 500 users from XP to
  Windows 7 out of the 5000+ global user population. 

  · Responsible for configuring and troubleshooting
  iManage and Worksite Document Repository for legal users. 

  · Responsible for installing and configuring
  software packages not automatically distributed to desktops. Work directly with the packaging team to
  provide feedback and assistance in re-packaging applications. 

  · Input, maintain and resolve Windows XP and
  Windows 7 incidents logged into the ResolveIT ticket system. 

  · Create, troubleshoot and test VBScripts, .INI,
  and other automated files utilized to integrate and deploy software using CIT’s
  self-service software deployment scheme. Prepped applications such as
  CrystalReports, Jack Henry Suits, MS SQL 2008, DB2 Client and other business
  critical applications for deployment through the centralized software
  management system. Additionally, I was responsible for QA testing software
  according to test scripts and report results to Lead QA Engineers in a
  Waterfall SDLC lab environment. Bloomberg -Installation, Configuration, Software updates,
  Troubleshooting, Account Transfer/Setup, B-Unit/ Keyboard and Excel add-on
  Setup.  

• Job Title: US ARMY Sergeant

  Company: US ARMY

  Period: January 2008 - June 2012

  Trainings, Certifications and Licences:

  • 3 ARMY Achievement medal
  • National Defense service medal
  • Global War on Terrorism service medal
  • Korean Defense service medal
  • ARMY service medal
  • Overseas service ribbon
  Role Description:

   Sergeant / Information Management Officer 

   Working
  at Ft. Eustis, VA and Ft. Carson, CO 

  · Selected to serve as the Network Enterprise
  Center Information Management official based on competence, reliability, and
  efficiency on Firewalls and VPN Security. 

  · Served as Primary Communications Specialist for
  7 Joint-logistics over the shore (J-LOTS) operations in Japan, Korea, Morocco,
  California, and Virginia, performing Software Installation, System Upgrades,
  and Computer Assembly, and Component Level Repair. 

  · Managed a team of 4 technicians to rewire and
  install CAT5 cable, setup network rooms and properly patch all cables in 5
  warehouses. These projects saved the company over $400,000 and I received the
  ARMY Commendation Medal. 

  · Maintained network integrity, install patches,
  monitor activity, resolve anomalies, perform software and hardware upgrades,
  and provide maintenance on system. 

  · Managed and maintained efficiency of more than
  900 user, and 700 computer systems. Conceptualized, designed, and set up an
  entire IT network and programs such as Microsoft Word 97-2003 replaced for office
  2010 infrastructure for the Battalion Headquarters and company buildings while
  deployed to Iraq. 

    

   Camp
  Eagle, South Korea 

  · Resolved level 3 support from BMC Remedy
  ticketing system. 

  · Collaborated with a team of Techs whose purpose
  was to setup Local Intranets, Database Systems, and DOS programs in the
  development for Network Enterprise Center (NEC) war room on Camp Eagle. 

  · Upgraded and re-imaged 200 Desktops from Vista
  to Windows 7 without any loss of customer data. Setup up Outlook, setup mapped
  drives and granted permission to the company task calendar. 

  · Accountable for $1.2 million of automation
  equipment with no loss of inventory. 

  · Responsible for networking, design, installation
  and maintenance services. 

  · Maintained the company’s network infrastructure
  and provided support for Windows, Macintosh and Linux issues. 

  · Configured and tested new hardware and software. 

  · Traveled to client sites to help with installs,
  deployment, and troubleshooting.  

  · Managed daily data backup and retrieval scheme. 

  · TCP/IP networking and hardware maintenance and
  repair. 

  · Trained new IT solders how to use BMC Remedy
  ticketing system. 

  · Assisted with training of staff and compiling
  procedural documentation. 

  · Ensured computer hardware is safe & complied
  with health and safety legislation. Applied patches in accordance with company procedures. 

Education:

• New Utrecht HS

  High School – High School

  Period: August 2007