Chaze Mills

Military Service:

• Rank: Corporal

  Branch/Position: Army

  Period: September 2013 - September 2017

  Security Clearance: Secret Clearance

  Duties Description:

  Supervises, installs, maintains, and troubleshoots Signal support systems and terminal devices, to include radio, wire, and battlefield automated systems. Provides technical assistance and unit level training for automation, communication, and user owned and operated Signal equipment.

Work history:

• Job Title: Customer service/ technical support

  Company: Verizon

  Period: June 2017 - July 2019

  Role Description:
  • Provide excellent customer service to all customers, responding promptly and professionally to inquiries
  • Handle incoming calls from customers regarding billing issues, technical support, product information, account changes, and other related topics
  • Troubleshooting issues in hardware, softwar, applications, networks or devices and answering tech support questions.
  • Utilize multiple systems to access customer accounts, troubleshoot problems, and provide solutions
  • Resolve customer complaints in a timely manner, escalating more complex issues as neededto provide effective support.

• Job Title: Signal Operations Support Specialist

  Company: US ARMY

  Period: September 2013 - September 2017

  Role Description:
  • Maintain radio and data distribution systems
  • Perform signal support functions and technical assistance for computer systems
  • Provide technical assistance and training for local-area networks, computer systems, drones.
  • Maintain equipment, terminal devices, assigned vehicles and power generators
    
    

• Job Title: Post office clerk

  Company: United States Postal Service

  Period: August 2020 - present

  Role Description:
  • Receive, weigh and calculate postage for parcels and letters.
  • Obtain signatures for certified mail.
  • Maintain a cash drawer.
  • Sell postage and other postal needs.
  • Verify postage on parcels and letters.
  • Provide guidance and answer questions for customers.
  • Rent P.O. boxes to clients.
  • Sort incoming mail for further distribution.
    
  • Separates and sorts and distributes incoming mail for onward dispatch in sorting sections.
  • Moves mail processed to designated areas for dispatch and routing schemes according to established procedures.