Joseph Latrofa

Military Service:

• Rank: Specialist

  Branch/Position: Army

  Period: June 2021 - present

  Occupation: Infantryman - 11B

  Security Clearance: Secret Clearance

  Duties Description:

  As an Infantry Soldier, you’ll serve in the field, working to defend our country against any threats on the ground. You’ll capture, destroy, and deter enemy forces, assist in reconnaissance, and help mobilize troops and weaponry to support the mission as the ground combat force.  

  Training courses:

  • Army Achievement Medal w/ C Device, National Defense Service Ribbon, Global War on Terroism Service Medal, Army Service Ribbon, Armed Forces Reserve Ribbon w/ M Device, Combat Infantryman Badge, Inherent Resolve Campaign Medal w/ Campaign Star, Driver and Mechanic Badge

Work history:

• Job Title: Laborer

  Company: JD Builders

  Period: May 2018 - present

  Role Description:
  • Support all facets of construction projects, including excavation, site preparation, concrete pouring, and structural assembly, contributing to the successful completion of various commercial and residential projects.
  • Execute physically demanding tasks, such as heavy lifting, digging, and carrying materials, with a strong emphasis on safety, resulting in a 100% incident-free safety record during my tenure.
  • Operate a wide range of construction equipment and power tools, forklifts, skidsteers, trucks with trailers, jackhammers, and concrete mixers, ensuring the efficient progress of tasks and projects.
  • Collaborate closely with skilled tradespeople, assisting carpenters, electricians, and plumbers in their duties, fostering a team-oriented work environment and expediting project timelines.
  • Assist in the setup and maintenance of construction sites, including erecting scaffolding, installing safety barriers, and managing debris removal, improving site organization and workflow efficiency.
  • Mix and prepare construction materials, such as concrete, mortar, and adhesives, adhering to precise measurements and ratios to meet project specifications and quality standards.
  • Complete physically demanding tasks in adverse weather conditions, including extreme heat and cold, displaying adaptability and dedication to project deadlines.
  • Maintain and repair construction tools and equipment, extending their lifespan and reducing equipment replacement costs by 20%.
  • Consistently exhibit a strong work ethic, demonstrating punctuality and reliability by consistently meeting project deadlines and supporting overtime work as needed.
     

• Job Title: Server

  Company: Pasta Mia

  Period: November 2020 - September 2021

  Trainings, Certifications and Licences:

  • Food Handlers Safety Course
  Role Description:
  • Deliver exceptional customer service by providing personalized dining experiences, ensuring guest satisfaction, and generating repeat business.
  • Expertly present and describe the restaurant's menu items, including daily specials and wine selections, to guests, resulting in a 20% increase in upsell revenue.Take and accurately enter customer orders into the POS system, ensuring precise communication with the kitchen staff and reducing order errors by 15%.
  • Maintain a thorough knowledge of food and beverage offerings, accommodating special dietary requests and allergies while making informed recommendations to enhance the dining experience.
  • Efficiently multitask in a fast-paced environment, managing multiple tables simultaneously, prioritizing tasks, and ensuring timely food and drink service.
  • Collaborate closely with the kitchen team to coordinate order timing, resulting in an average dining time reduction of 10 minutes and improved guest satisfaction.
  • Handle guest concerns and inquiries with professionalism, addressing and resolving issues promptly to maintain a positive atmosphere in the restaurant.
  • Consistently adhere to health and safety guidelines, including food handling procedures, cleanliness standards, and COVID-19 safety protocols.
  • Participate in training sessions to stay current on new menu items, service standards, and industry trends, maintaining a 100% attendance record.
  • Build strong relationships with regular customers and receive commendations for outstanding service, contributing to a 15% increase in returning patrons. 

Education:

• Bartlett High School

  High School

  Period: August 2019 - May 2021

• St Viator High School

  High School

  Period: August 2017 - May 2019