Michael Harvey

Military Service:

• Rank: Staff Sergeant

  Branch/Position: Army

  Period: March 2004 - December 2012

  Occupation: Infantryman - 11B

  Security Clearance: Secret Clearance

  Duties Description:
  The infantryman supervises, leads, or serves as a member of an infantry activity that employs individual small arms weapons or heavy anti-armor crew served weapons, either vehicle or dismounted in support of offensive and defensive combat operations.

Work history:

• Job Title: Owner

  Company: Veteran Blinds & Shutters

  Period: November 2018 - October 2023

  Role Description:

  Established and grew Veteran Blinds & Shutters from inception, achieving over $1 million in revenue within three years.

   Led all digital marketing efforts, including SEO, SEM, and social media campaigns, resulting in increased brand recognition and lead generation.

   Managed entire sales process, from following up with inbound leads to scheduling in-home consultations.

   Conducted in-home sales appointments, effectively showcasing product offerings and closing sales.

   Demonstrated excellent customer service by conducting the installation of blinds, shutters, and shades to ensure client satisfaction.

   Cultivated strategic relationships

• Job Title: President

  Company: Integrated Construction Services

  Period: September 2015 - October 2018

  Role Description:

  Promoted by CEO to Interim President and tasked with improving overall telecom operations while maintaining management of HR functions for 40 employees.

   Identified talent short comings and recruited top talent capable of increasing company operational performance.

   Introduced proactive employee relations & communications programs to restore company credibility and employee-centric focus which increased employee morale and engagement, reducing turnover by 35%.

• Job Title: Project Management / HR

  Company: Integrated Construction Services

  Period: September 2015 - October 2018

  Role Description:

   Recruited, interviewed and onboarded new employees to include tower technicians and administrative staff.

   Gathered identity documentation for onboarding and ensured compliance with labor law.

   Championed HR as a strategic partner in achieving organizational goals.

   Drove transition from unorganized HR procedures to a fully integrated HRMS and ATS platform which instantly improved analysis, reporting, and planning capabilities while streamlining all HR functions.

   Collaborated with executive team to identify company vision and goals and integrated those goals into company policy and performance management.

   Assisted with project management of complex telecommunications projects when needed.

• Job Title: Sales Technician

  Company: DEFENDERS /ADT

  Period: March 2013 - September 2015

  Role Description:

   Assisted branch manager with managing other technicians and branch operations.

   Maintained local Customer Relationship Management system (CRM).

   Conducted 500+ residential and small business alarm installations to include wireless and hardwired systems as well as video surveillance and home automation systems.

   Trained and assisted technicians in best practices for alarm installations and sales process.

   Identified as top technically proficient adviser.

• Job Title: Recruiting Manager

  Company: United States Army

  Period: March 2004 - December 2012

  Role Description:

  RECRUITING MANAGER (Staff Sergeant – E6)

   Maintained and analyzed recruitment data to evaluate recruiter performance.

   Planned, organized, and coordinated office recruiting activities for an office of 5 recruiters.

   Developed and conducted professional development programs for subordinate employees.

   Maintained statistics on recruiting programs.

   Ensured assigned office met or exceeded monthly recruiting goals.

  TECHNICAL RECRUITER (Staff Sergeant – E6)

   Met and exceeded monthly recruiting goals on a consistent basis.

   Sourced applicants using social media, job boards, and by attending career fairs.

   Performed presentations of Army programs.

   Conducted interviews and counseled prospective applicants on career and benefit options.

   Evaluated applicants based on testing scores and physical examinations.

   Gathered personal data and documentation for employment processing.

  INFANTRY SQUAD LEADER (Private First Class – Staff Sergeant)

   Assessed training needs through employee assessments and consulting with senior managers.

   Designed, planned, organized and directed training for assigned squad of 10 soldiers.

   Managed employees during large-scale training exercises and real-world operations.

   Monitored training proficiency of employees through regular performance counseling sessions and on the job observations.

   Devised programs to develop leadership skills for lower-level employees to prepare them for promotion.

Education:

• Cornell University

  Other – Strategic Human Resource Management

  Period: October 2018 - September 2018

• California Baptist University

  Bachelor's Degree – Organizational Leadership

  Period: Invalid date - present