Christopher Rogak

  

Biography:

Security Clearance: Secret Clearance

Military Experience: 8.0 years

Work Experience: 9.6 years

Military Service:

  • Rank: Sergeant

    Branch/Position: Army

    Period: January 2009 - January 2017

    Occupation: 38B - Civil Affairs Specialist - 38B

    Security Clearance: Secret Clearance

    Duties Description:

    Responsible for researching, coordinating, conducting and participating in the planning and production of civil affairs related documents, while enabling the civil-military operations of the supported commander; identify critical requirements needed by local citizens in combat or crisis situations; Help plan U.S. government interagency procedures for national or regional emergencies; Assist with civil-military planning and support; Coordinate military resources to support reconstitution or reconstruction activities; Support national disaster, defense or emergency assistance and response activities; Foster and maintain dialogue with civilian aid agencies and civilian relief and assistance organizations.

    Training courses:

    • Afghanistan Campaign Medal with 2 Campaign Stars
    • Armed Forces Reserve Medal
    • Army Achievement Medal
    • Global War on Terrorism Service Medal
    • NCO Professional Development Service Ribbon
    • Overseas Service Ribbon
    • NATO Medal

Work history:

  • Job Title: Management and Program Analyst

    Company: National Oceanic and Atmospheric Administration

    Period: September 2023 - present

    Trainings, Certifications and Licences:

    • Grants Management Specialist Certification I
    Role Description:

    Designated Policy and Training Lead in the Cooperative Institutes Administration Office (CIAO)

    Oversee initial and renewal award proposal review for a portfolio of 17 cooperative agreements comprising over $3 billion in federal grants for compliance with statutory and budgetary constraints

    Compose and publish policies, circulars, and other agency guidance governing cooperative agreements with climate research institutions

    Develop and deliver training to researchers and program officers at academic and non-profit partner organizations

    Monitor grantees for compliance with agreement guidelines and Federal law

    Serve as lead analyst on Freedom of Information Act (FOIA) requests received by CIAO

  • Job Title: Social Insurance Specialist

    Company: Social Security Administration

    Period: May 2014 - September 2023

    Trainings, Certifications and Licences:

    • FAC-COR (Contracting Officer's Representative) Level II
    • FAC-P/PM (Project and Program Manager) Level I
    • Recognition of Contribution Award (x7) - performance-based cash award
    • Exemplary Contribution/Service Award (x5) - accomplishment-based cash award
    • Associate Commissioner's Citation
    Role Description:

    Social Insurance Specialist (Disability Program Expert)

    8/2/2019 — 9/10/2023

    Core responsibilities:

    • Administered the Compassionate Allowances initiative, expediting processing of disability claims involving many of the most serious and rare known illnesses
    • Managed communications with the public, advocacy organizations, claimants’ attorneys, and elected officials, replied to all received correspondence (average 200-300 messages per month), referred submissions to medical consultants for review, maintained master tracking log, and prepared and issued monthly activity report and fact sheet
    • Interfaced with the White House and Members of Congress, FOIA requestors, and internal agency stakeholders to address program issues and constituent concerns
    • Advised executives and managers on policy implementation, strategy, and messaging
    • Wrote and edited medical policy for evaluating and adjudicating Social Security Disability Insurance and Supplemental Security Income claims
    • Drafted legislative and regulatory proposals, audit reports, beneficiary notices, and agency forms 
    • Oversaw medical research contracts between SSA and partner entities in non-profit, academic, and private sectors  
    • Conducted research and studies on disability program operations using quantitative and qualitative analysis to measure claims processing performance and identify trends
    • Catalogued program correspondence in internal web-based communications management system, and direct design and implementation of platform features and enhancements
    • Served as a subject matter expert on privacy, disclosure, claimants’ legal representation, and tax reporting policy for agency task forces and workgroups on expanding electronic access to claims files and medical records 
    • Reviewed incoming international correspondence and assigned to analysts for responses through Salesforce platform
    • Proofread draft Internal Revenue Service forms, schedules, and circulars for impact and conflicts with international policy 

    Achievements and awards:

    • Selected for detail on planning team for 2024 Windsor Conference, a symposium between the US and five partner nations on policy and best practices in social insurance and labor programs
    • Designated Agency co-lead for Long COVID policy issues: 
      • Served as task manager for joint SSA-National Academies of Science, Engineering, and Medicine (NASEM) Long COVID Policy Consensus Committee research contract
      • Wrote task order and oversaw performance and budget compliance for SSA-NASEM Long COVID workshop
      • Co-authored and published emergency procedure EM-21032 for evaluating medical evidence in disability claims involving Long COVID
    • Authored and published policy instructions for evaluating Rubinstein-Taybi Syndrome, Secondary Adenocarcinoma of the Brain, Refractory Hodgkin Lymphoma, Duchenne Muscular Dystrophy — Adult, Choroid Plexus Carcinoma, Desmoplastic Mesothelioma, Pfeiffer Syndrome Types II and III, Mowat-Wilson Syndrome, Angioimmunoblastic T-Cell Lymphoma, and Microvillus Inclusion Disease
    • Appointed Deputy Records Management Officer for Office of Disability Policy

    Social Insurance Specialist (Program Analyst)

    9/17/2018 — 8/2/2019

    • Led implementation of Section 104 of the Strengthening Protections For Social Security Beneficiaries Act of 2018, which clarifies liability for overpayments made to public agencies serving as representative payees on behalf of children in foster care
    • Wrote and revised SSA operational policy and procedures
    • Prepared correspondence for release by supervisors and executives
    • Drafted talking points on major projects for Capitol Hill briefings
    • Conducted trainings and briefings with internal and external stakeholders

    Claims Technical Expert 

    9/18/2017 — 9/16/2018

    • Served as technical lead for a team of 12 Claims Specialists in the Office of Disability Operations
    • Processed cases involving sensitive matters, public relations problems, dire need, and other issues demanding special handling or immediate action
    • Selected to participated in WC Quality Today, an Operations task force focused on improving training and processing of claims involving workers’ compensation offset
    • Designated division subject matter expert on New York workers’ compensation issues
    • Assigned cases to technicians and directed workflow between units within processing module
    • Assumed managerial authority in supervisors’ absence 
    • Advised, trained, and assisted technicians with analysis and processing of difficult and unusual Social Security Disability, Retirement, Survivor, and Medicare claims
    • Conducted classroom instruction and refresher training workshops
    • Performed post-adjudicative quality assurance reviews and prescribed corrective action for errors
    • Created guides, charts, and interactive electronic tools to enhance accuracy and production volume

    Claims Specialist (GS-0105-11)

    5/14/2014 — 9/17/2017

    Mentor/Instructor (September 2016 – September 2017):

    • Selected for mentoring detail in the Learning Center, Employee Development and Training Branch, Office of Central Operations
    • Assigned as dedicated trainer and adviser to several newly-hired Claims Specialists recently advanced from classroom portion of initial training
    • Delivered classroom training and instruction for new hire trainees
    • Developed training courses, lesson plans, practical exercises, and tests

    Core responsibilities:

    • Processed disability hearing decisions
    • Detected and fixed errors in Social Security records

  • Job Title: Detailee, Cybersecurity Reskilling Development Program

    Company: Office of Management and Budget, 
Federal Cybersecurity Reskilling Academy

    Period: April 2019 - July 2019

    Trainings, Certifications and Licences:

    • GIAC GSEC - Cybersecurity Essentials
    • GIAC GCIH - Certified Incident Handler
    • GIAC Advisory Board
    Role Description:
    • Selected as one of 25 federal employees nationwide to participate in rigorous cybersecurity retraining pilot program
    • Earned industry-standard certifications in Cybersecurity Essentials (GSEC) and Incident Handling (GCIH)
    • Named to GIAC Advisory Board based on elite certification exam performance 

Education:

  • University of Maryland University College

    Bachelor's Degree – Political Science and Government

    Period: June 2012 - December 2013

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