Michael Sokolski

Military Service:

• Rank: Corporal

  Branch/Position: Marine Corps

  Period: July 1989 - July 1993

  Occupation: 0352 - Anti-tank Missileman

  Duties Description:

  Operation and maintenance of TOWII weapon system, Vehicles, and communication equipment.

Work history:

• Job Title: Network Engineer

  Company: BNYMellon

  Period: August 2014 - August 2022

  Role Description:

   · Engineering and implementation of network/application monitoring for global enterprise
  using NetScout packet capture appliances and distributed server infrastructure
  across multiple data centers and remote offices. 

  · Configuration of Cisco Nexus and Catalyst switches in spine-leaf and traditional network
  architecture to capture and record network traffic for analysis by way of APCON
  aggregation switches and Optical Taps. 

  · Design and implement Fail over/Stay for distributed server environment to ensure 100%
  uptime and Disaster Recovery. 

  · Work closely with business leaders to build custom dashboards and monitor critical
  TCP/UDP applications for reporting and alerting, detailing connectivity between
  Web-Application-Database-Storage tiers and maintain service level agreements. 

  · Monitoring and troubleshooting Unified Communications voice and video. 

  · Adhere to ITIL best practices using ServiceNow and Remedy for Incident, Change, and Asset
  Management. 

  · Author multiple run books and documentation for colleagues to follow using
  collaboration tools such as JIRA, Confluence, and Microsoft Teams. 

  · Lead team of Data Center technicians to install and maintain corporate wide server
  and network monitoring tool infrastructure. 

  · Budgeting and vendor management with sales and technical SMEs. 

  · Provide level 2 support for incident management by monitoring network monitoring tools
  such as SolarWinds Orion, NetBrain, Thousand Eyes, SPLUNK, and packet capture
  analysis using Wireshark.  

• Job Title: Regional Technology Service Manager

  Company: BNYMellon

  Period: August 2006 - August 20014

  Role Description:

   · Enterprise Microsoft Windows Server administration. 

  · Install, maintain, and support HP/Dell Servers. 

  · Install, maintain, and configure Cisco Switches and Routers. 

  · Install Cat5e and Cat6 network cabling and patch panels. 

  · Symantec and Avamar tape and online backup administrator. 

  · Respond to Remedy Incident Management queue and Change Control assignments.  

• Job Title: Desktop Support Manager

  Company: BNYMellon

  Period: August 2001 - August 2006

  Role Description:

   · Manage Level 1 and 2 desktop support groups in corporate office and remote financial centers. 

  · Engineer, test and maintain custom corporate desktop images using Ghost and PQDI. 

  · Successful track record meeting Incident Management and Change Control SLA. 

  · Conduct multiple Disaster Recovery tests to ensure business continuity during any outage. 

  · Conduct annual performance evaluations for desktop technical staff.   

• Job Title: Desktop Support Specialist

  Company: BNYMellon

  Period: August 1999 - August 2001

  Role Description:

   · Desktop Support for 2000 user company office and remote financial locations. 

  · Successful track record of completing Help Desk tickets and Work Orders on time. 

  · Disaster Recovery planning and testing for multiple lines of business in an enterprise environment.  

• Job Title: Help Desk Support Technician

  Company: Lambda Electronics

  Period: August 1998 - August 1999

  Role Description:

   · Desktop Support Specialist for Melville office with 250 employees 

  · Purchase, deploy, maintain, and support desktops, laptops, servers, and peripheral devices. 

  · Account administration and tape backup data management. 

  · Administration of Lucent System 75/G-1 PBX and Intuity Audix Voice mail systems.  

• Job Title: Telephone Service Technician

  Company: Bell Atlantic

  Period: August 1993 - August 1998

  Role Description:

   · Installation and repair of commercial and residential telephone service. 

  · Maintain inventory of tools and equipment.   

• Job Title: Corporal E-4

  Company: United States Marine Corps

  Period: July 1989 - July 1993

  Role Description:

   · Desert Storm Veteran with Honorable Discharge in 1993 

  · Operation and maintenance of TOW II Anti-Tank Missile system Rifle Range Safety NCO and marksmanship
  instructor.   

Education:

• Briarcliffe College

  Associate's Degree – Computer Science

  Period: August 1996 - July 2000

• Briarcliffe College

  Bachelor's Degree – Information Technology Management

  Period: August 2000 - July 2006