Eben Serrano

  

Biography:

Military Experience: 4.0 years

Work Experience: 12.2 years

Work Experience:

Hello my name is Eben Serrano. I am a 31 yrs old first generation veteran seeking employment in the construction field. I am proficient in English/Spanish, hold a CDL, and am healthy. I have no criminal history, have a clean MVR and hold an excellent credit score. I have no familial obligations (single and childless), have reliable transportation and am career minded.      


Military Service:

  • Rank: Corporal

    Branch/Position: Marine Corps

    Period: August 2010 - August 2014

    Occupation: 0621 - Field Radio Operator

    Duties Description:

    Field radio operators identify personnel who employ radio to send and receive messages. Typical duties include the set up and tuning of radio equipment including antennas and power sources; establishing contact with distant stations; processing and logging of messages; making changes to frequencies or cryptographic codes; and maintaining equipment at the first echelon.


Work history:

  • Job Title: Owner Operator

    Company: Eben Ent

    Period: October 2023 - present

    Role Description:

    Effectively managed routes, navigations and new technology

    Maintained a high level of professionalism

    Managed all business administrative roles

    Effectively communicated across multiple language barriers

  • Job Title: Team Lead

    Company: DHL

    Period: November 2021 - October 2023

    Role Description:

    Lead drivers are responsible for supervising the staff drivers, provide training and mentorship to new hires

    Act as liaison between supervisors, customers and fleet personnel to facilitate company communication.

    Conduct pre-trip safety inspections on company vehicles, troubleshoot issues, and create reports for the transportation manager on defects, safety risks, equipment and policies.


    Perform all duties of a driver daily

  • Job Title: Rideshare Driver

    Company: Uber/Lyft

    Period: August 2015 - November 2021

    Role Description:

    Efficiently managed 100+ rides weekly, enhancing customer satisfaction and boosting repeat business.

    Implemented a personalized approach to rides, increasing customer loyalty and receiving commendations for

    service. Passionately provided safe, timely transport, creating a positive and welcoming atmosphere for all passengers.

    Mastered route optimization, reducing travel time and enhancing passenger experience.

  • Job Title: Radio Operator

    Company: USMC

    Period: August 2010 - August 2014

    Role Description:

    Efficiently managed communications for commanders and field operators ensuring zero downtime during critical operations.

    Led training for new operators, enhancing team's operational readiness, efficiency and morale.


    Eagerly embraced new technologies, significantly boosting the communication capabilities.


    Achieved a reliability rate in equipment maintenance, directly contributing to mission success.


Education:

  • Advantage Driver Training

    Other – CDL

    Period: April 2021 - June 2021

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