Jeremiah Ramos

Military Service:

• Rank: Sergeant

  Branch/Position: Army

  Period: August 2013 - September 2023

  Occupation: Cannon Crewmember - 13B

  Security Clearance: None

Work history:

• Job Title: Packer/ Customer Support

  Company: Max Delivery

  Period: April 2014 - March 2020

  Role Description:

  ● Daily communications with customers
  ○ Follow up on customer inquiries/requests
  ○ Resolve customer complaints respectfully and efficiently
  ● Prep and package all orders for delivery; ensuring that all items coincide with internet orders
  ● Maintains packing floor inventory; tasked with alerting stockroom personnel regarding unavailable items
  ● Deliver packaged orders to customers (when necessary)
  

• Job Title: Security Guard

  Company: Securitas

  Period: September 2023 - present

  Trainings, Certifications and Licences:

  • New York State Security License
  Role Description:

  • Conduct patrols in the parking garage, Atlantic Center Mall, and Atlantic Terminal Mall
  • Report alarms, incidents, and crimes to the Security Office
  • Conduct routine checks in the parking garage, Atlantic Center Mall and Atlantic Terminal Mall
  • Direct customers, employees, and visitors to locations within the premises and escort when needed
  

• Job Title: Security Guard

  Company: Allied Universal

  Period: December 2022 - September 2023

  Trainings, Certifications and Licences:

  • New York State Security License
  Role Description:

  • Patrolled the parking garage, Atlantic Center Mall, and Atlantic Terminal Mall on foot
  • Report alarms, incidents, and crimes to the Security Office
  • Conduct routine checks in the parking garage, Atlantic Center Mall, and Atlantic Terminal Mall
  • Direct customers, employees, and visitors to locations within the premises while on shift and escort when needed
  

• Job Title: Muay Thai Assistant Instructor

  Company: Next Generation Muay Thai

  Period: October 2017 - June 2019

  Role Description:

  ● Provided assistance to the Lead Instructor of all students in the Muay Thai Classes including youth and senior participants
  ● Provided additional training to help educate students on the concept of Muay Thai and promote confidence and self esteem
  

• Job Title: Volunteer Floor Trainer Assistant

  Company: Coney Island YMCA

  Period: January 2014 - August 2016

  Role Description:

  ● Assisted the personal trainers and floor trainers with educating the gym clientele on how to use the equipment,
  facility and weights
  ● Provided assistance to other instructors, when needed
  

Education:

• Murry Bergtraum High School for Business Careers

  High School – Entrepreneurship

  Period: September 2009 - June 2013