Jared Furtado

Military Service:

• Rank: Specialist

  Branch/Position: Army National Guard

  Period: May 2021 - present

  Occupation: 31B - Military Police - 31B

  Duties Description:
  Performs as a team member in support of battlefield operations, installation law and order operations and security of resources and installations; leads military police teams in support of battlefield operations and leads and supervises small sections in support of security and installation law and order operations; leads military police squads and sections, operates police desks, plans crime prevention measures, operates evidence rooms and prepares operations plans and orders in military police detachments in support of both battlefield and installation law and order operations and security of resources and installations.

Work history:

• Job Title: Crew

  Company: AMC Theatres

  Period: August 2019 - May 2021

  Role Description:

  • Greet guests in a friendly and welcoming manner.
  • Sell and serve concessions (food and beverages) efficiently.
  • Operate point-of-sale (POS) systems and handle cash/credit transactions.
  • Usher guests to their seats, clean auditoriums, restrooms, and lobbies.
  • Maintain a clean and safe environment.
  • Follow all food safety, company, and local policies.
  • Support other team members and management as needed. 

• Job Title: Supervisor

  Company: AMC Theatres

  Period: May 2022 - February 2024

  Role Description:

  Lead by example and motivate crew members during shifts.

  Assist in training new hires and providing ongoing coaching to staff.

  Supervise day-to-day operations in box office, concessions, and ushering.

  Address and resolve guest concerns professionally and promptly.

  Ensure all work areas (lobbies, auditoriums, restrooms) meet cleanliness and safety standards.

  Monitor compliance with food safety and operational policies.

  Support inventory control and cash handling processes.

  Communicate effectively with management about shift performance and issues. 

• Job Title: Manager

  Company: AMC Theatres

  Period: February 2024 - August 2024

  Role Description:

  Supervise daily theatre operations, including staffing, scheduling, and inventory.

  Coach and lead crew members to deliver exceptional guest service.

  Handle customer concerns and resolve complaints professionally.

  Monitor compliance with food safety, cleanliness, and safety standards.

  Manage cash handling and financial reporting duties.

  Support marketing and promotional activities.

  Ensure proper maintenance and functioning of all theatre equipment and facilities.

  Collaborate with the General Manager and corporate leadership to meet goals. 

• Job Title: Facility Manager

  Company: AMC Theatres

  Period: August 2024 - present

  Role Description:

  Oversee all maintenance and repair activities for HVAC, plumbing, electrical, seating, and projection systems.

  Conduct regular inspections to ensure the theatre is clean, safe, and fully operational.

  Respond promptly to facility-related issues and emergencies.

  Schedule and supervise third-party service providers and maintenance contractors.

  Manage preventative maintenance programs and maintain records of service.

  Ensure compliance with OSHA, fire code, and health/safety regulations.

  Coordinate facility upgrades or special projects with corporate teams.

  Collaborate with theatre management to minimize operational disruptions. 

Education:

• Greater New Bedford Regional Vocational Technical HIghschool

  High School – Plumbing/Pipefitting

  Period: August 2018 - May 2022