Ijhanne Holder

Military Service:

• Rank: Sergeant

  Branch/Position: Marine Corps

  Period: July 2015 - July 2019

  Occupation: Small Arms Repairer/Technician

  Security Clearance: Secret Clearance

  Duties Description:

  Small arms repairer/technician performs basic duties incident to inspection, maintenance, and repair of all small arms, less vehicular mounted weapons. The small arms repairer/technician also completes basic shop administrative forms and records utilizing technical manuals.

  Training courses:

  • Good Conduct Medal
  • Ordnance Artificer (Government Service)
  • Navy and Marine Corps Achievement Medal

Work history:

• Job Title: Small Arms Repair Technicians

  Company: U.S. Marine Corps

  Period: July 2015 - July 2019

  Role Description:

  Small arms repairer/technician performs basic duties incident to inspection, maintenance, and repair of all small arms, less vehicular mounted weapons. The small arms repairer/technician also completes basic shop administrative forms and records utilizing technical manuals. 

  Supervised a team of 10 marines maintaining high levels of productivity by being well prepared and executing team readiness for rapid response Go Teams.

  Obtained and maintained Security Clearance 

• Job Title: Fulfillment Associate / Learning Ambassador / Pit Ambassador

  Company: Amazon Fulfillment Center

  Period: October 2019 - December 2022

  Role Description:

  Maintained health and safety standards while achieving and exceeding goals and targets set by leadership 

  Provided support to other departments as required 

  Appointed as a Learning Ambassador; assisted team members/new hires with training and development 

  Ensured compliance with SOP, safety, unity, and productivity 

  Operated Reach Truck, Tuggers, Transporters, Clamp Truck, Forklift, and Pallet Jacks 

• Job Title: Merchandiser (Seasonal)

  Company: Scott Miracle - Gro

  Period: March 2024 - June 2025

  Role Description:

  Water plant regularly to ensure they stayed healthy and hydrated 

  Checking plants for pests or diseases and treating them as necessary 

  Removing dead or damaged plants to maintain the appearance of the garden center

  Restocking plants and garden supplies to ensure the shelves are full 

  Reporting any issues with plant health or stock to supervisors or managers 

• Job Title: Sheet Metal Apprentice

  Company: Emond Plumbing & Heating Inc.

  Period: June 2024 - January 2025

  Role Description:

  Maintains a clean and organized work environment, ensuring compliance with safety regs and minimizing hazards 

  Assists with the maintenance and repair of existing sheet metal installations to enhance
  durability and functionality 

  Participate in ongoing training to increase knowledge of industry best practices, materials, and tools used 

  Supports senior technicians in installing and securing sheet metal pieces, ensuring proper alignment and fit for optimal performance 

  Collaborates with team members to troubleshoot and resolve issues related to metal fabrication and installation 

• Job Title: Assistant Service Technician

  Company: Makara Inc. DBA Total Temp

  Period: June 2025 - October 2025

  Role Description:

   Performed diagnostics and preventive maintenance on commercial HVAC/R systems 

  Installed and serviced rooftop units, walk-in freezers, and refrigeration components 

  Conducted mechanical inspections and calibrated control systems for optimal performance 

  Recovered refrigerants and ensured EPA-compliant disposal procedures 

  Braised copper piping and replaced faulty valves and fittings Interpreted service manuals and followed safety protocols during repairs 

• Job Title: Counter Salesperson

  Company: Sid Harvey's Industries Inc.

  Period: December 2025 - present

  Role Description:

  Assisted contractors and technicians with HVAC/R parts selection, ensuring accurate product matching and technical compatibility for service and installation needs. 

  Processed counter sales transactions, quotes, special orders while maintaining high accuracy and efficient customer service in a fast-paced environment. 

  Provided product knowledge and troubleshooting support for HVAC components, tools, and equipment, helping customers identify solutions quickly. 

  Managed Inventory at the sales counter, including stocking cycle counts, and coordinating with warehouse staff to maintain product availability. 

  Built strong customer relationships with trade professionals, contributing to repeat business through reliable service and technical assistance.  

Education:

• Harrison High School

  High School – General Studies

  Period: September 2026

• New England Tractor Trailer Training School (NETTTS)

  Other – HVAC - R Service Program

  Period: October 2024 - December 2025

• University of Massachusetts Darmouth

  Communications

  Period: January 2022 - December 2023