Joshua Adkins

  

Biography:

Military Experience: 2.2 years

Work Experience: 7.5 years

Military Service:

  • Rank: Specialist

    Branch/Position: Army

    Period: October 2014 - December 2016

    Occupation: 25U - Signal Support Systems Specialist

    Duties Description:

    Responsible for working with battlefield signal support systems and terminal devices. This equipment needs to consistently work in order for the Army to direct the movement of its troops; Maintain radio and data distribution systems; Perform signal support functions and technical assistance for computer systems; Provide technical assistance and training for local area networks; Maintenance for equipment, terminal devices, assigned vehicles and power generators.

    Training courses:

    • Army Achievement Medal
    • CompTIA Security+

Work history:

  • Job Title: Systems QA Engineer

    Company: Atom Power

    Period: April 2023 - July 2024

    Role Description:

    • Developed and implemented Python-based automation frameworks to support functional and regression testing, improving software reliability and reducing manual testing efforts.

    • Collaborated with stakeholders to identify and address system vulnerabilities, ensuring early detection of defects and improved software quality.

    • Authored comprehensive QA documentation, including test plans, test cases, and defect reports, supporting team workflows and ensuring clarity in testing processes.

    • Conducted risk assessments and proposed preventive measures to address system vulnerabilities, improving operational reliability and minimizing production delays.

    • Enhanced QA workflows by introducing test case development and defect tracking procedures, ensuring adherence to quality benchmarks and timely project delivery.

  • Job Title: System Test Engineer

    Company: Schneider Electric

    Period: March 2022 - February 2023

    Role Description:

    • Developed and executed custom testing methodologies for Electric Vehicle Supply Equipment (EVSE) systems, ensuring seamless integration and improving test efficiency.

    • Incorporated client and end-user feedback into testing protocols, ensuring software functionality aligned with user needs and organizational standards.

    • Conducted API testing and debugging to identify and resolve complex system integration issues, contributing to high-quality and timely product deployments.

    • Led cross-functional requirements analysis sessions to address system vulnerabilities and prioritize testing efforts, supporting compliance with quality and security guidelines.

    • Authored detailed defect analyses and performance evaluations, effectively communicating technical findings to stakeholders to guide system refinements and project alignment.

  • Job Title: Aerospace Systems Engineer

    Company: Pratt and Whitney

    Period: March 2020 - March 2022

    Role Description:

    • Conducted root cause analyses (RCA) for aerospace system issues, implementing corrective actions to enhance system reliability and ensure compliance with regulatory standards.

    • Executed post-release and post-implementation testing to ensure system stability, functionality, and alignment with performance requirements.

    • Conducted regression testing and scenario modeling to validate system performance, addressing defects and optimizing designs for operational efficiency.

    • Led User Acceptance Testing (UAT) with stakeholders, gathering feedback to refine system functionality and ensure usability in real-world scenarios.

    • Collaborated with cross-functional teams to assess and mitigate compliance and data security risks, ensuring seamless implementation of system improvements.

  • Job Title: IT Support Technician

    Company: Gateway Community College

    Period: September 2018 - September 2019

    Role Description:

    • Monitored and maintained IT systems for 200+ users, ensuring infrastructure stability by proactively identifying and addressing system vulnerabilities.

    • Delivered end-user support within Microsoft Active Directory and Azure environments, including password resets, security configuration management, and account creation and deactivation.

    • Conducted training sessions for faculty and staff on IT security best practices, reducing user-related incidents and strengthening system security.

    • Diagnosed and resolved software and hardware issues across mobile devices, PCs, desktops, and systems running Windows, macOS, Chrome OS, and Android.

    • Managed the deployment and maintenance of critical software and hardware, ensuring consistent performance across campus systems.

  • Job Title: Telecommunications Specialist

    Company: United States Army

    Period: October 2014 - December 2016

    Role Description:

    • Ensured operational readiness of over $1 million in cryptographic and communication equipment by conducting regular audits and adhering to stringent security protocols.

    • Provided technical support to military personnel, ensuring secure and reliable communication during critical operations.

    • Authored comprehensive network configuration and maintenance guides, standardizing procedures and significantly improving team training and overall efficiency.

    • Identified and addressed complex network failures in demanding operational environments, developing solutions that enhanced system resilience and ensured continuous connectivity.

    • Directed the configuration and optimization of communication systems, ensuring secure and reliable connectivity for mission-critical operations.

Education:

  • Southern Connecticut State University

    Bachelor's Degree – Bachelor of Science in Computer Science

    Period: January 2017 - May 2020

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