Cassandra Archundia

Military Service:

• Rank: Specialist

  Branch/Position: Army

  Period: June 2020 - April 2023

  Occupation: Cannon Crewmember - 13B

  Duties Description:
  Supervises or serves as a member of field artillery cannon section or ammunition section; Maintain wire and radio communications; identify target locations; operate howitzers, participate in reconnaissance operations; use computer generated fire direction data.

  Training courses:

  • Army Commendation Medal w/ C device
  • Army Achievement Medal
  • National Defense Service Medal
  • Global War On Terrorism Service Medal
  • Afghanistan Campaign Medal w/campaign star
  • Army Service Ribbon
  • Parachutist Badge

Work history:

• Job Title: Server

  Company: Chrity's Pancake house

  Period: June 2016 - May 2020

• Job Title: Field Artillery Cannon Crewmember

  Company: United States Army

  Period: June 2020 - March 2023

  Trainings, Certifications and Licences:

  • Army Commendation Medal W/ C Device
  • Army Achievement Medal
  • National Defense Service Medal
  • GLOBAL WAR ON TERROSIM SERVICE MEDAL
  • Army Service Ribbon
  Role Description:

  1 of 3 team leader for an 8 man crew

  Operated artillery systems to ensure precision targeting and

  effective fire support during training exercises.

  Conducted regular maintenance checks on equipment to enhance

  operational readiness and reliability.

  Evaluated performance during drills, providing constructive

  feedback to improve individual and team effectiveness.

  Executed rapid response actions during time-sensitive situations to

  achieve mission objectives under high-pressure conditions.

  Managed receipt, storage and issue of ammunition equipment.

  Communicated over wire and radio and identified target locations.

  Followed safety protocols rigorously to maintain a secure working

  environment while handling hazardous materials.

• Job Title: Dispatch Coordinator

  Company: Climate Pros

  Period: October 2023 - April 2024

  Role Description:

  Communicated with drivers to ensure adherence to timelines and

  safety regulations.

  Managed incoming calls and inquiries, providing timely information

  and support to clients across the country.

  Managed incoming calls and inquiries, providing timely information

  and support to clients.

  Adapted quickly to changing priorities, demonstrating flexibility in a

  fast-paced environment.

  Improved response times by prioritizing urgent requests while

  maintaining attention to routine orders.

  Directed dispatching, routing, and tracking for technicians across

  the country

• Job Title: Server

  Company: Coopers Hawk

  Period: October 2024 - June 2025

  Trainings, Certifications and Licences:

  • Food Handlers Certification
  Role Description:

  Assisted in food and beverage preparation, adhering to safety

  guidelines.

  Demonstrated menu knowledge, guiding guests through selections to

  improve dining experience.

  Demonstrated strong multitasking skills by managing multiple tables

  simultaneously without compromising service quality.

  Served food and beverages promptly with focused attention to

  customer needs.

  Worked with POS system to place orders, manage bills, and handle

  complimentary items.

   Cultivated warm relationships with regular customers.

  Performed opening and closing duties, ensuring the dining area was

  prepared for seamless service transitions.

• Job Title: Dispatcher

  Company: Weiss Lawn Care Inc. And Weiss Snow Removal

  Period: May 2025 - present

  Role Description:

  Learned and utilized scheduling software for efficient route planning

  and management.

  Managed daily scheduling for dispatch operations ensuring timely

  response to customer inquiries.

  Supported administrative duties, including data entry and

  maintaining accurate records of the technicians routes.

  Provided exceptional customer service by addressing client concerns

  promptly and professionally.

  Answered and managed incoming and outgoing calls while recording

  accurate messages for distribution to office staff.

  Assisting for dispatching, routing, and tracking 50 technicians across

  our 3 locations.

  Contributed to a smooth-running office environment by providing

  clerical support such as filing, data entry, and document

  preparation

Education:

• Fenton High School

  High School – General

  Period: August 2016 - December 2019

• Fayetteville Technical Community College

  Other – Physical Therapy

  Period: October 2021 - July 2023