Zachary Raeber
Biography:
Military Experience: 3.1 years
Work Experience: 5.9 years
Work Experience:
I’m a hardworking and detail-oriented professional with a diverse background in the military, retail management, and the mortgage industry, now pursuing a hands-on career in carpentry. My experience as an Infantryman in the Army instilled in me a strong work ethic, attention to detail, and the ability to work under pressure—skills that directly translate to the job site. While working in retail, I led teams and managed logistics, honing my coordination and leadership abilities. Most recently, I’ve worked in a high-responsibility role resolving complex issues in mortgage operations, sharpening my problem-solving skills. My goal is to apply these strengths in a trade where I can work with my hands, learn from experienced professionals, and build a lasting career in carpentry.
Military Service:
Rank: Specialist
Branch/Position: Army
Period: November 2012 - December 2015
Occupation: 11B - Infantryman - 11B
Duties Description:The infantryman supervises, leads, or serves as a member of an infantry activity that employs individual small arms weapons or heavy anti-armor crew served weapons, either vehicle or dismounted in support of offensive and defensive combat operations.
Work history:
Job Title: Post Closing Suspense Coordinator
Company: The Federal Savings Bank
Period: March 2021 - present
Role Description:As a Post Closing Suspense Coordinator, I am responsible for managing the resolution of conditions that delay the sale of mortgage loans to investor banks. This includes establishing and maintaining effective relationships with external investors to validate, waive, or clear conditions before critical deadlines. I serve as a liaison between the primary and secondary mortgage markets, consistently meeting and exceeding monthly performance quotas aligned with departmental goals.
My role requires a strong working knowledge of industry guidelines and investor-specific regulations to accurately assess the validity of loan conditions. I collaborate with cross-functional teams—including internal departments, title companies, and insurance providers—to gather the necessary documentation for clearing suspenses. Additionally, I address pricing discrepancies by working closely with both internal and external Secondary departments and oversee monthly reporting and analysis of loan pricing losses to ensure financial accuracy and accountability.
Job Title: Product Flow Manager
Company: Best Buy
Period: February 2019 - November 2021
Role Description:As a Product Flow Manager, I was responsible for overseeing a team of 10–12 associates in the execution of online order fulfillment, including during peak holiday sales periods with high order volumes. I ensured efficient operations by managing daily workflows, setting performance expectations, and providing hands-on support to meet fulfillment deadlines.
I led the training and onboarding of new team members, offering ongoing guidance and constructive feedback to promote professional development and maintain high performance standards. In addition, I coordinated the logistics of weekly merchandise shipments, verifying inventory accuracy in both the warehouse and on the sales floor to support smooth retail operations and customer satisfaction.
Job Title: Infantryman
Company: US Army
Period: November 2012 - December 2015
Role Description:As an Infantryman, I served as a primary instructor and advisoed on tactical operations, personnel management, and junior leadership development. I also role in training and mentoring soldiers, ensuring combat readiness and team cohesion in high-pressure environments.
In addition to my leadership responsibilities, I served as the company driver, tasked with maintaining multiple vehicles and ensuring the safe transport of personnel, weapons, and equipment to and from training areas. I also supervised the operation and maintenance of advanced tactical equipment, ensuring optimal performance during missions and exercises. This role required discipline, adaptability, and a commitment to mission success under challenging conditions.
Education:
University of Texas
Bachelor's Degree – Government
Period: January 2018 - August 2019
College of DuPage
Associate's Degree – Science, Arts, General Studies
Period: January 2016 - December 2017
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