Wyatt Sergent

Military Service:

• Rank: Specialist

  Branch/Position: Army

  Period: August 2015 - May 2018

  Occupation: Construction Equipment Repairer - 91L

  Security Clearance: None

  Duties Description:
  Responsible for maintaining trucks, bulldozers, power shovels and other heavy equipment that are needed for construction operations; Maintain and replace brake actuators, batteries, starter motors, mechanical fuel pumps and hydraulic cylinders/pumps/control valves; Service drive shafts, universal joints, service brake shoes, water pumps and turbochargers; Maintain and replace cylinder heads, high-pressure fuel injection pumps and road wheels; Adjust engine speed of governor/valves, carburetors, steering brakes, fuel injector racks and steering unit brake levers; Charge suspension accumulators, transmission shift accumulators and main hydraulic accumulators.

Work history:

• Job Title: Technician Service Manager

  Company: Weed Man Lawn Care

  Period: August 2022 - February 2025

  Role Description:

  Lead and manage a team of 14 employees, providing guidance, coaching, and support to foster professional growth and achieve departmental objectives.

  Develop and implement strategic plans to optimize operations, improve efficiency, and enhance profitability.

  Oversee the Indianapolis and Lafayette technical teams, ensuring adherence to quality standards, deadlines, and budgetary constraints.

  Collaborate cross-functionally with the customer service team to identify opportunities for process improvement and innovation.

  Implemented performance metrics and KPIs to track progress and drive continuous improvement.

  Streamlined workflows and procedures to optimize productivity and resource utilization.

  Conducted regular performance evaluations and provided constructive feedback to team members.

  Cultivated a positive work environment that fostered collaboration, creativity, and accountability.

• Job Title: Installer Service Specialist

  Company: O'reilly Auto Parts

  Period: June 2020 - August 2022

  Role Description:

  As a member of management, I organize and plan routes to give to my drivers to ensure accurate and accountable parts delivery.

  I take phone calls and help locate hard to find parts for both professional shops and customers that come in the front door.

  I have become proficient in using computer systems to operate smoothly with minimal hitches.

• Job Title: Corrections Officer

  Company: Indiana Department of Corrections

  Period: February 2025 - April 2025

  Role Description:

  Supervised and monitored the activities of Incarcerated Individuals, ensuring compliance with facility rules and regulations.

  Conducted regular security checks and inspections of cells, housing units, and other areas to detect and prevent contraband or safety hazards.

  Responded quickly and effectively to emergencies, including inmate altercations, medical situations, and security breaches.

  Utilized de-escalation techniques and conflict resolution skills to manage inmate behavior and maintain a safe environment.

  Prepared detailed incident reports, documenting inmate activities, violations, and unusual occurrences.